Privacy Policy Potent SFv

Last Updated: November 26, 2025

Potent SF (“Potent,” “PotentSF,” “we,” “our,” or “us”) operates PotentSF.com and provides cannabis retail and delivery services in California. This Privacy Policy explains how we collect, use, disclose, and protect your information.

By accessing PotentSF.com or using our services, you agree to this Privacy Policy.

1. Information We Collect

A. Information You Provide

  • Name, date of birth, and age-verification details

  • Government-issued ID (required under California cannabis law)

  • Email address, phone number, billing & delivery address

  • Order information and purchase history

  • Encrypted account login information

  • Payment details (processed by secure third-party vendors)

  • Customer service communications

B. Automatically Collected Information

  • IP address and device details

  • Browser type and operating system

  • Cookie and tracking data

  • Website interaction analytics

  • Approximate or precise location (if enabled for delivery)

C. Sensitive Personal Information (CPRA)

Collected only when legally required:

  • Government-issued ID

  • Exact geolocation for delivery confirmation

  • Medical verification (if applicable)

We do not use or disclose sensitive information for purposes outside those legally permitted.

2. How We Use Your Information

  • Verify age and identity (required by CA cannabis regulations)

  • Process orders, payments, and deliveries

  • Provide customer support and delivery notifications

  • Improve website performance and customer experience

  • Prevent fraud and unauthorized activity

  • Comply with local and state cannabis laws

  • Provide optional marketing communications

We do not sell personal information.

3. How We Share Information

A. Service Providers

These include:

  • Payment processors

  • Delivery logistics partners

  • Age/ID verification vendors

  • Hosting and analytics services

  • Customer support systems

B. Legal Compliance

We may share information to comply with:

  • California Department of Cannabis Control (DCC)

  • Local cannabis licensing agencies

  • Law enforcement or legal requests

C. Business Transfers

If PotentSF is sold or merged, your data may transfer as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies for essential site functions, analytics, personalization, and optional marketing.
You may disable cookies in your browser, but some features may not function.

5. California Privacy Rights (CCPA/CPRA)

California residents have the right to:

  • Know what information we collect and why

  • Access the personal information we hold

  • Delete personal information (with legal exceptions)

  • Correct inaccurate information

  • Opt-out of certain data sharing (we currently do not share)

  • Limit use of sensitive personal information

We will not discriminate against you for exercising your privacy rights.

6. Submitting a Privacy Request

You can contact us at:

Email: info@potentsf.com
Phone: InsertBusinessPhoneInsert Business PhoneInsertBusinessPhone
Online Form: InsertLinkifyoucreateoneInsert Link if you create oneInsertLinkifyoucreateone

Identity verification may be required.

7. Data Security

We use administrative, technical, and physical safeguards to protect your information, although no system is completely secure.

8. Data Retention

We retain personal information as required to:

  • Fulfill orders and deliveries

  • Comply with cannabis industry recordkeeping laws

  • Prevent fraud and ensure security

When no longer needed, data is securely deleted or de-identified.

9. Age Restrictions

PotentSF services are for adults 21+, or qualified medical patients 18+ with valid documentation.

We do not knowingly collect information from minors.

10. Third-Party Websites

We are not responsible for the privacy practices of external websites linked from PotentSF.com.

11. California Cannabis-Specific Disclosures

A. Identity Verification

State law requires us to verify your age and identity using:

  • Government-issued identification

  • Date of birth

  • Signature or acceptance at delivery

B. Delivery Location Requirements

We must confirm that your delivery address:

  • Is valid

  • Is within a jurisdiction where cannabis delivery is allowed

  • Matches the location you provide (geolocation may be required)

C. Mandatory Recordkeeping

California cannabis regulations require us to maintain certain records, including:

  • Age and ID verification data

  • Order details and timestamps

  • Delivery confirmations

These records may not always be deleted upon request due to legal requirements.

D. No Sale of Personal Information

We do not sell or share personal information for cross-context behavioral advertising.

12. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date reflects the latest revision.

13. Contact Us

Potent SF
Email: info@potentsf.com
268 Church Street
San Francisco, CA 94114