Potent SF – Terms & Conditions

Last Updated: November 26, 2025

These Terms & Conditions (“Terms”) govern your access to and use of PotentSF.com and the services provided by Potent SF (“Potent,” “PotentSF,” “we,” “our,” or “us”). By accessing our website, creating an account, placing an order, or using our services, you agree to be bound by these Terms.

If you do not agree, please stop using our website and services.

1. Eligibility Requirements

Ages 21+ Only (or 18+ Medical)

To purchase cannabis products from Potent SF, you must be:

  • 21 years or older with a valid government-issued ID; OR

  • 18 years or older with a valid medical cannabis recommendation or card.

We do not serve or knowingly collect information from anyone under these age requirements.

Verification Required

By using our services, you agree to provide accurate identification at checkout, delivery, and any time we request it.

2. Account Registration

You may create an account to access certain features. You agree to:

  • Provide accurate and up-to-date information

  • Keep your login credentials secure

  • Not share your account with any other person

  • Notify us immediately of unauthorized use

We reserve the right to suspend or terminate accounts for any reason, including suspected fraud or policy violations.

3. Ordering & Payment

A. Order Acceptance

All orders placed through PotentSF.com are offers, not guarantees. We may refuse, cancel, or modify any order at our discretion, including due to:

  • ID verification issues

  • Delivery address restrictions

  • Product availability

  • Safety concerns

  • Compliance requirements

B. Payment

We accept various forms of payment as displayed at checkout. You agree that:

  • Payments are processed by secure third-party providers

  • You authorize charges for your order, taxes, and any applicable fees

  • You will not attempt to fraudulently dispute or reverse charges

C. Taxes

Cannabis transactions in California are subject to state and local taxes, which will be added at checkout.

4. Delivery Terms

A. Delivery Area

Potent SF delivers only within approved California jurisdictions where cannabis delivery is permitted by local law.

B. Delivery Requirements

You must:

  • Be present at the delivery address

  • Present valid government-issued ID

  • Sign for your delivery (if required)

  • Ensure the address provided is accurate and safe for delivery

If you fail to meet these requirements, the delivery may be canceled and a fee may apply.

C. Delivery Limitations

Deliveries may be delayed or rescheduled due to:

  • Weather

  • Traffic

  • Safety concerns

  • Regulatory restrictions

  • High order volume

We are not liable for delays outside our control.

5. Returns, Refunds & Exchanges

Due to state cannabis regulations, all cannabis product sales are final.

We may provide refunds or exchanges for:

  • Wrong items

  • Missing items

  • Defective or damaged accessories (non-cannabis)

Refund eligibility is determined at our discretion. Cannabis products cannot be returned unless required by law.

6. Compliance With California Cannabis Laws

By using our site or placing an order, you confirm that you understand and agree that:

  • Cannabis remains illegal under federal law

  • You will not transport cannabis across state lines

  • You will possess cannabis only within California legal limits

  • You will not resell any products purchased from Potent SF

  • You will comply with all applicable state and local regulations

We reserve the right to refuse service if we believe an order or activity violates the law.

7. Product Information & User Responsibility

Cannabis affects everyone differently. By consuming cannabis products purchased from Potent SF, you acknowledge:

  • Effects may vary

  • You should not drive or operate machinery while under the influence

  • You should consult a physician if you have health conditions or are pregnant/breastfeeding

  • You assume full responsibility for your use of cannabis products

We make no guarantee of specific effects or medical outcomes.

8. Website Use & Intellectual Property

All content on PotentSF.com—including logos, product descriptions, images, text, and branding—is owned by Potent SF or its partners. You may not:

  • Copy, reproduce, or distribute content

  • Use our branding without written permission

  • Interfere with site functionality

  • Attempt to hack, scrape, or misuse the site

We may suspend access for misuse or abuse.

9. Third-Party Services & Links

PotentSF.com may contain links to third-party sites or use third-party integrations (payment processors, analytics, etc.). We are not responsible for:

  • Their content

  • Their privacy practices

  • Their security measures

Use of third-party websites is at your own risk.

10. Disclaimer of Warranties

All products and services are provided:

“As is” and “as available.”

To the fullest extent permitted by law, Potent SF disclaims all warranties, including:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy

  • Reliability

Product descriptions may vary slightly due to natural variations in cannabis.

11. Limitation of Liability

To the fullest extent permitted by law, Potent SF is not liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of data

  • Loss of profits

  • Personal injury resulting from misuse of products

  • Inability to access the website

  • Delays or service interruptions

Your sole remedy for dissatisfaction is to stop using our site and services.

12. Indemnification

You agree to indemnify and hold harmless Potent SF, its employees, officers, contractors, and partners from all claims, damages, losses, and expenses arising from:

  • Misuse of products

  • Violation of these Terms

  • Illegal activities

  • Providing inaccurate information

13. Privacy Policy

Your use of PotentSF.com is also governed by our Privacy Policy, available at:

PotentSF.com/privacy-policy
(or wherever you place it on your site)

14. Changes to These Terms

We may update these Terms from time to time. The “Last Updated” date indicates the most recent version.

Continued use of our website or services means you accept any changes.

15. Contact Information

Potent SF
Email: info@potentsf.com
268 Church Street
San Francisco, CA 94114